Johnny at QCells was very helpful. I really appreciate the assistance! He solved the issue and updated all the software!

My involvement in the solar energy industry began years ago, unfortunately marked by an early investment in Peterson Dean solar panels. Their promises proved unfounded, as the company subsequently failed, leaving me with unsupported panels. Subsequently, I engaged Senper Solaris, who proposed integrating my existing panels with additional units and a battery system for $80,000. This agreement initiated a series of issues, including overcharges and a demand for $20,000 in roof modifications to accommodate their panels, a proposal I rejected. I strongly advise against using their services and remain in a challenging situation as a result. Fortunately, I discovered Q-Cell. While initially skeptical, I proceeded. Q-Cell not only integrated my existing system but also upgraded it to a total value of $36,000, including additional panels and two backup batteries. Following installation, the system unfortunately underperformed. Despite contacting the company, I received no resolution and considered the system a wasted investment. However, Mr. Jensen Chapman contacted me unexpectedly. After explaining my concerns and providing billing information, he promptly dispatched a technician. The technician identified and resolved a system malfunction. Mr. Chapman maintained consistent communication until the issue was fully resolved. The system now functions optimally. Unexpectedly, Q-Cell further provided a cash rebate for my inconvenience. This unexpected gesture restored my confidence in solar panel technology and in Q-Cell. I highly recommend considering Q-Cell for your solar energy needs.

Johnny was a pro. Extremely helpful and knowledgeable. Got our customers system updated and operating perfectly. Thank you!!!

Johnny conde a representative of qcell was amazing help he never fails to deliver when I need his help he makes everything so easy

The customer support phone line seems like it's not working, but the customer support through email is very responsive and helpful.

Johnny Conde always does a great job helping me when there is an issue with commissioning. He answers all questions effectively and knows his stuff. I appreciate all the help he gives me when running into an issue . Keep up the good work!